Responsible Gambling
at 877be

Our Commitment to Responsible Gambling

877be is built on the belief that online gaming should be an enjoyable, controlled experience — not a source of financial stress or personal harm. Responsible gambling is not just a regulatory checkbox for us; it is embedded in how the platform operates, from account registration all the way through to withdrawal.

We understand that gambling is part of leisure culture for many users across Pakistan — whether it is placing a bet on a Pakistan vs India Test match, following a PSL franchise through the tournament, or enjoying a late-night live casino session. But we also recognise that for a small proportion of players, gambling can become problematic. Our tools, policies and trained support team are designed to identify, respond to and support anyone showing signs of a problem — before it escalates.

877be maintains its responsible gambling framework in accordance with the obligations set out under its international gaming licence. This includes maintaining player protection tools, staff training on problem gambling indicators, and proactive outreach to accounts that display high-risk behavioural patterns.

Adults-Only Access — 18+ Strictly Enforced

Access to 877be is strictly limited to individuals who are at least 18 years of age, or the higher minimum age mandated by the operator's licensing jurisdiction for the user's country of residence. In some jurisdictions this minimum is higher than 18 — users are responsible for confirming the applicable age restriction in their location.

Age verification is a mandatory step in the KYC process. Before any withdrawal is processed, 877be requires users to submit valid identity documentation — including a government-issued ID or passport — to confirm that they meet the minimum age requirement. Accounts found to be operated by individuals below the minimum age will be permanently closed immediately and any funds held reviewed in accordance with regulatory requirements.

Parents and guardians are encouraged to use parental control software to prevent underage access to online gambling platforms. If you believe a minor in your household has registered on 877be, please contact our support team through the Help Centre without delay.

How to Activate Your Account Limits

Setting up responsible gambling limits on 877be takes less than two minutes. Follow the steps below to protect your account before you start playing:

1. Log in to your 877be account Navigate to the account dashboard using your registered username and password. Two-factor authentication is recommended for additional account security.
2. Open Account Settings Select the "Responsible Gambling" or "Player Protection" section within your account settings menu. This section is prominently placed and accessible from any page on the platform.
3. Choose Your Limit Type Select from deposit limits, loss limits, session time limits, reality check intervals or cool-off periods. Each has its own configuration panel with clear explanations of how that limit type works.
4. Enter Your Limit Amount or Duration Enter the PKR (Pakistani Rupee) amount or time duration you are comfortable with. For example, a daily deposit limit of PKR 5,000 or a session time limit of 90 minutes. All limits are displayed in PKR for clarity.
5. Confirm and Activate Confirm your choice. Reductions take effect immediately. Increases require a 24-hour waiting period. You will receive an email confirmation of any changes made to your responsible gambling settings.

If you are unable to locate these settings or require assistance activating a limit, contact 877be support through the Help Centre or live-chat at any time. Our team can activate protective measures on your behalf if required.

Recognising Problem Gambling

Problem gambling can develop gradually and may not be immediately obvious — even to the person affected. The following are commonly recognised warning signs that gambling may have moved beyond recreational entertainment:

If you recognise any of these signs in yourself or someone you know, we strongly encourage you to use the self-exclusion tool or reach out to a responsible gambling support resource. Taking action early makes a significant difference.

Self-Exclusion — A Full Account Pause

Self-exclusion is the strongest protective measure available on 877be. It is designed for users who feel their gambling has become harmful and who want a complete break from the platform for an extended period.

When you self-exclude, the following actions are taken immediately:

• Your account is suspended and you cannot log in for the duration of the exclusion period.
• All marketing and promotional communications from 877be are suppressed for the exclusion period.
• Any pending bets at the time of exclusion are settled according to normal rules; winnings from settled bets will be retained in the account pending the exclusion review process.
• Withdrawal of funds held in your account at the time of exclusion can be requested through our support team, subject to KYC verification.
• Attempts to open a new account or circumvent the exclusion will be identified and the new account closed — 877be uses identity and device matching to enforce exclusions.

Self-exclusion periods available on 877be are: 6 months, 1 year, 3 years, 5 years and permanent exclusion. A permanent exclusion cannot be reversed. At the end of a temporary exclusion period, a minimum 7-day cooling-off window applies before full account access is reinstated, during which you can request an extension.

To initiate self-exclusion, navigate to the Responsible Gambling section of your account settings, or contact our support team directly via the Help Centre or live-chat. Our support agents are trained to handle these requests with care, confidentiality and without delay.